Shipping Terms

On-line sales 

Sax Stable LLC ships instruments and accessories via FedEx, UPS and USPS unless otherwise specified by the customer during checkout. All shipping and handling costs will be prepaid (unless otherwise specified by Sax Stable LLC in writing or email) by the customer. ALL shipments from Sax Stable LLC require a direct signature. Items will not be shipped without a signature, no exceptions.

In Person / Local Pickup 

Sax Stable LLC offers in-person pickup at a location designated by the company on a case-by-case basis. Any instances of local pickup must be requested prior to the completion of sale and payment rendered. Sax Stable LLC will explicitly confirm with the buyer the terms of the local pickup prior to the completion of the sale and payments being rendered. 

Freight Forwarders

Please note for new merchandise that we cannot accept any order shipped to a Freight Forwarding company. As they are not the “end consumer” for the product, many of the manufacturer’s policies prohibit shipment to anyone other than the end consumer. Any order that is shipped to a freight forwarding company will be rejected.

International Sales

Sax Stable is proud to offer international shipping on vintage and used merchandise. New manufactured instruments and accessories are not eligible for shipping outside the immediate 50 states and outlying US territories. International shipping is via FedEx, UPS or USPS. All customs, duties, tariffs and taxes are borne by the customer / end recipient. Sax Stable LLC will not prepay or be held responsible for any customs, duties, tariffs and taxes preventing delivery of merchandise to the end customer. Sax Stable LLC will not refund or return any merchandise not delivered to the customer due to the failure to pay any customs, duties, tariffs and taxes on an international transaction.

Third-Party Platform Shipping

International customers dealing with Sax Stable LLC over eBay or Reverb (as user: “SaxStable”) MUST pre-arrange all payment and shipping details with SaxStable prior to bidding. If a customer does not pre-arrange these details, Sax Stable LLC has the right to refuse the transaction without any negative or neutral feedback retaliation from the customer. Should the customer post feedback of this sort, you agree to have this feedback removed. The ONLY acceptable proof of pre-arrangement is written emails.